Misornu Technologies
            Knowledge Base Customer Care MONIcliq Portal Customer Portal

            How To Get Delayed/Lost Voucher Details Via USSD

            There are times when SMS delivery fails or you loose your voucher details.

            Your can use the MONIcliq Portal to retrieve the voucher details.

            Simple follow the steps below

            1. Dial the MONIcliq short code *714*783#

            2. Select My messages

            3. Select the appropriate date and time.
            Only the last five purchases are displayed. Please contact us if the purchase is not shown.

            4. The voucher details will be displayed on your phone screen

            if the purchase is not listed please contact our customer care via the following means
            Mobile - +244344783838
            Whatsapp - +244344783838
            Telegram - +244344783838

            If you buy in bulk you can contact us and request and email to be linked to your phone number. That way every purchase will also be sent to your linked email.

            Updated: 26 May 2019 09:25 PM
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